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(346) 376-3031
Please allow 24 hrs for a response
Hello
We understand you have questions & concerns. Trusting someone with a family member can be quite nerve-wracking & we are here to answer any questions you might have. At canine parlor we always put your pets first, we strive to provide a stress-free environment for your pets & safety is our top priority.
Frequently Asked Questions
We care about your pets, we provide a stress-free environment & place your pets safety & health above all. We dedicate time, patience, and individuality to each groom. Our groomers are highly trained to manage any situation & work with many pets; whether, they are jittery, senior, suffer from anxiety or simply don't like to be groomed we are here to assist.
What makes us different?
How come you don't have a set price?
Our grooming price vary depending on the size of your dog, breed, coat condition, coat texture, fur length, & styling YOU request. Every dog is different & so are the owner's request on their pet's hair styling. This is the reason some grooming prices may change upon request.
How long do you keep our dogs?
We are a drop off service. We ask owners to give 2 - 4 hours for bathing & haircut. Doodles & larger breeds need extra time for a full service groom & 2.5 - 3 hours for bath & brush. If de-matting is involved please ask for an estimate. If you need them back faster please ask for a rush service, we only provide them first appointment.
Can you groom my dog without kenneling?
Yes, we call it a "rush service" appointment but we can only offer this on our first appointment slot. Groomers can start right away when drop off in the morning, then we can call you 20 mins before we finish so you can head back to our salon. We also allow pets to play with one another freely through the salon (sealed off), let us know if you don't want your pet in a kennel.
Can you groom matted dogs?
It's hard to answer without seeing the condition of your dogs coat. We can try & let you know at the time of drop off if the matting are brush-able or not. Please be advised that we always but the safety & comfort of your pets first, de-matting can be a stressful and at times painful process. If the condition is really bad, we can only offer to shave it down very short (like a summer cut). There is an extra charge $30 per hour fee to brush out your dog.
Do you have to use FLEA/TICK SHAMPOO if my dog has fleas or ticks?
YES. Normal shampoo does not kill the flea(s) or tick(s) that is on your dog; so we HAVE to use a flea/tick shampoo to prevent those insects to transfer to other client's pets. Please understand that there will be a $15 - $25 charge as soon as we spot them. We usually call the owner to notify the extra charge but the flea charge is non-negotiable.
Can you just provide a haircut only? I recently bathed my dog at home.
Sorry, we DO NOT offer a haircut only service. Bathing & fluffing the coat are the MOST important part of the grooming process for groomers to create a cute fluffy style. So giving them a professional bath & fluff at the salon is required.
When is your last appointment?
Please contact the salon for the last appointment available for the day.
What if I can't make my appointment?
We require a 24 hour cancellation notice. We do charge $25 for no show or last minute cancellations.
Best method to contact Canine Parlor?
Text us at (346) 376-3031. Running a salon can be quite noisy from blow dryers blasting, to our visitors barking, & at times groomers & pets singing & dancing, we might miss your call. We ask for your patience and understanding. Best way to get ahold of us is through text message.
Why are doodle grooms priced differently ?
Doodles include labradoodles, goldendoodles, sheepadoodles, bernedoodles – anything that has been mixed with a standard (sometimes mini) poodle or already existing doodle. These gorgeous dogs require a lot of maintenance & time when grooming. There are many things that are factored into this price,
Picture for example purposes only
the type of coat the dog has, the condition of the coat, his/her behavior during grooming, and the time spent on the service. There is a standard base price for the breed, but this price will increase based on all of these factors. To further understand your doodles coat please review image
